T
Posted 18 hours ago
Service Management Specialist
TelenorsharedservicesService Management Specialist
Requirements
3+ years experience, IT/Systems background, Process coordination skills
Skills
ITILDatacenter
About the role
Responsibilities
- Coordinate service management within Datacenter Infrastructure to ensure process clarity and operational excellence.
- Drive continuous improvement using PDCA/DMAIC methodologies and data-driven prioritization.
- Standardize and document processes, runbooks, playbooks, and policies to ensure scalability and auditability.
Requirements
- Minimum 3 years of experience in technology, processes, or operational coordination.
- Background in Systems Science, IT Management, Datacenter/IT Infrastructure, or Lean/Quality Development.
- Experience in roles such as Service Delivery Manager, Operations Analyst, or PMO professional.
About the Company
We are building a strong and modern Service Management team focused on process clarity, smooth workload distribution, and operational excellence across our datacenter delivery streams.
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Get started — it's freeService Management Specialist
Telenorsharedservices · Sweden