Service Engineer

Responsibilities

• Perform routine service checks on a portfolio of lifts and escalator units
• Record findings and escalate issues to the field manager
• Act as the face of the business by providing technical updates to clients
• React to sudden breakdowns and provide technical solutions for passengers and clients
• Execute minor repairs to ensure passenger safety and unit reliability

Requirements

• NVQ level 3 in lift service, maintenance, or repair
• Minimum of 24 months of experience in the elevator sector
• Strong skills in electricity and electrical engineering
• Valid driver's license
• Ability to commute to Northwest London within 1 hour
• Proficiency in using electronic and digital tools
• Strong communication skills and a safety-first mindset

Benefits

• Highly competitive salary plus overtime opportunities
• Access to market-leading technology and equipment
• Intensive training in technology, processes, and soft skills
• Opportunities for career development through the Employee Scholar Program

About the Company

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide. With a global team of 72,000 people, we are committed to safety, ethics, and quality, providing innovative solutions in more than 200 countries and territories.