Service Engineer

Responsibilities

• Carry out calibration, preventive maintenance, and repairs on a range of medical devices in line with technical documentation
• Diagnose faults using appropriate tools, software, and technical documentation
• Record and update service activity, including work orders, repair history, and spare parts usage in service systems
• Provide technical guidance and training to customers and colleagues on equipment use and maintenance
• Follow quality standards, safety requirements, and internal guidelines at all times
• Manage workload effectively to meet service timelines and customer expectations
• Support issue resolution by working closely with sales and technical support teams

Requirements

• Degree, HNC, or equivalent qualification in Biomedical, Electrical, or Mechanical Engineering
• Experience in a service engineering or field-based technical role, ideally within medical devices or healthcare
• Strong problem-solving skills with the ability to troubleshoot electro-mechanical systems
• Confidence in reading and interpreting schematics, wiring diagrams, and technical manuals
• Full UK driving licence with flexibility to travel as required
• Clear communication skills with the ability to explain technical topics to different audiences

Preferred Qualifications

• Familiarity with Microsoft Office tools
• Experience with service systems such as SAP or ServiceMax

Benefits

• Competitive salary range (£27,600 - £42,075 GBP Annual)
• Comprehensive Total Rewards program including various compensation and benefits programs

About the Company

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and we work to find transformative solutions that turn dreams into possibilities through design, engineering, manufacturing, and marketing of MedTech products.