Posted 9 hours ago
Service Desk Technician Level 2
AssistRxService Desk Technician Level 2
Perks & benefits
TransportationMedical InsuranceMobile Allowance
Requirements
Windows 10 and Macintosh support, Hardware and software troubleshooting, Microsoft Office 365 knowledge
Skills
WindowsMicrosoft 365Technical Support
About the role
Responsibilities
- Provide Tier 2 support for workstations, laptops, and troubleshooting
- Serve as an escalation path for local IT Support Technicians
- Manage PC imaging, inventory, and lifecycle support for equipment
- Install and troubleshoot printers, peripherals, and audio/visual systems
Requirements
- Desktop support experience with Windows 10 and Macintosh
- Troubleshooting experience with hardware and software problems
- Demonstrated knowledge of Microsoft Office 365
Preferred Qualifications
- Experience with JIRA, SharePoint, and Salesforce
- Experience with automated Desktop Imaging tools
- Exposure to IT Asset Management controls
Benefits
- Matching 401(k) with immediate vesting
- Medical, dental, vision, life, and short-term disability insurance
- Competitive pay structure
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Get started — it's freeService Desk Technician Level 2
AssistRx · Orlando
