Service Delivery Lead

About the Company

Our Future Health is the UK’s largest ever health research programme, designed to help people live healthier lives for longer through physical measurements, blood samples, and lifestyle data. Pulse is proud to be supporting this pivotal project.

Responsibilities

• Provide clinical leadership to Healthcare Assistants and Phlebotomists
• Ensure day-to-day excellence in quality care provision
• Maintain clinical governance and compliance targets
• Ensure services are safe and delivered seamlessly
• Manage staff attendance, scheduling, and operational queries
• Act as the first point of escalation for operational issues

Requirements

• Phlebotomy Certificate
• Minimum of one year of active experience drawing blood
• Immediate Right to Work in the UK

Preferred Qualifications

• Previous experience as a Service Delivery Lead

Benefits

• Ongoing full time and part time shifts available
• Accrued holiday pay
• Weekly pay
• Dedicated Pulse consultant support