Service Delivery Lead

Responsibilities

• Provide clinical leadership to Healthcare Assistants and Phlebotomists
• Ensure day-to-day delivery of high-quality care and clinical governance compliance
• Manage staff attendance, scheduling, and operational queries
• Act as the first point of escalation for operational issues
• Ensure services are safe and delivered seamlessly

Requirements

• Phlebotomy Certificate
• Minimum of one year of active experience drawing blood
• Immediate Right to Work in the UK

Preferred Qualifications

• Previous experience as a Service Delivery Lead

Benefits

• Ongoing full time and part time shifts available
• Accrued holiday pay
• Weekly pay
• Dedicated Pulse consultant support

About the Company

Pulse is a recruitment specialist supporting Our Future Health, the UK’s largest health research programme designed to help people live healthier lives through physical measurements, blood samples, and lifestyle data.