Service Coordinator

Responsibilities

• Provide customer service to clients, technicians, and sales advisors regarding repair requests
• Create repair orders for shipments to manufacturers and complete necessary customs forms
• Manage the tracking, reception, billing, and shipping of repaired items to customers
• Respond to service requests from clients and technicians in a timely manner
• Monitor warranties and manage the return of parts
• Open work orders for equipment undergoing repair

Requirements

• High school diploma or college diploma preferred
• 1-2 years of experience in service, parts, or inventory control
• Proven experience in customer service
• Experience with inventory control processes
• Proficiency in Microsoft Office

Benefits

• Global compensation program including salary and health care plans
• Retirement plan options
• Access to various collective benefits and corporate initiatives
• Wellness programs and professional development opportunities

About the Company

Henry Schein is a leading global provider of health care products, services, and solutions to office-based dental and medical practitioners. With a history spanning over 90 years, the company supports practitioners by providing essential supplies, equipment, and digital technologies to help them focus on delivering high-quality patient care.