Service Center Agent

Responsibilities

• Provide high-quality support and service to travel agencies within the HotelDo business line.
• Manage reservations, flight inquiries, and agency-related requests.
• Resolve complex problems and provide efficient solutions to ensure a seamless travel experience.
• Utilize technology and industry tools to maintain high service standards.

Requirements

• Degree in Tourism or a related field (recent graduates are welcome to apply).
• Proven experience in agency service, reservations, or flight operations.
• Intermediate to Advanced knowledge of the Sabre GDS.
• Advanced English proficiency.
• Full availability to work various schedules.

Benefits

• Competitive base salary and productivity bonuses.
• Superior legal benefits (Prestaciones Superiores de Ley).
• Continuous training through e-learning platforms.
• Educational agreements and conventions with various universities to support professional development.

About the Company

Despegar is the leading travel platform in Latin America. We are a group of professionals dedicated to creating the best experiences to enrich people's lives through travel. We combine technology and innovation to solve complex problems and stay at the forefront of the travel industry.