Service and Warranty Administrator

Responsibilities

• Manage the workflow of a portfolio of jobs
• Provide customers with updates in a timely manner
• Schedule trades and services to resolve issues
• Liaise with customers, suppliers, and trades
• Support and assist Service and Warranty Supervisors and Technicians
• Provide quality customer experience and focus on delivering outcomes

Requirements

• Knowledge of VBA guidelines and construction processes
• Experience in volume home building
• Ability to work autonomously and in a team environment
• Unlimited Australian work rights
• Ability to interview in person

Preferred Qualifications

• CERT IV in building and construction

Benefits

• Great team environment
• Supportive leadership
• Growing company with a large pipeline of work
• Exceptional company events
• Opportunities for internal growth

About the Company

Mirrastone is a leader in building residential homes in Victoria, managing a range of brands including Sherridon Homes, Royston Homes, Evo Homes, First Place, Soho living, and Marque.