Service Agent

Responsibilities

• Manage campus events by coordinating with providers, IT, and purchasing departments
• Oversee the use and reservation of meeting rooms, coffee breaks, and space conditioning for Open House and networking events
• Support school services including the delivery of certificates, voucher cards, and replacements
• Assist with new student intake processes and administrative documentation
• Act as a single point of contact to resolve needs for collaborators and faculty members

Requirements

• Completed Bachelor's degree (Licenciatura terminada)
• Proven experience in administrative and customer service roles
• Proficiency in Microsoft Excel
• Strong service orientation and proactive attitude
• Ability to work effectively in a team environment

About the Company

Tecmilenio is part of the Tecnológico de Monterrey ecosystem, dedicated to transforming lives through education. We believe in lifelong learning and aim to create a community that drives purpose and continuous growth for all our members.