Service Advisor

Responsibilities

• Deliver extraordinary experiences and create meaningful moments at the Service Counter
• Match clients with products and direct them to the appropriate service areas
• Prepare and package products to ensure an elevated opening experience
• Process transactions efficiently and accurately while maintaining world-class service
• Manage end-to-end service processes, including client notifications and service auditing
• Support counter operations by managing lines and returning product to the sales floor

Requirements

• Previous experience operating a point-of-sale (POS) system is an asset
• Ability to collaborate fluently with cross-functional partners
• Strong understanding of and passion for the fashion industry
• Understanding of brand vision, style fundamentals, and current trends
• Commitment to quality and delivering results that add value to the business

Benefits

• Competitive hourly pay range
• Product discount
• Aritzia Virtual Wellness resources for physical, mental, social, and financial wellbeing
• Aspirational workspace designed for beauty and creativity

About the Company

Aritzia is a global fashion powerhouse dedicated to "Everyday Luxury." We strive to create an environment of high performance and inclusivity, where world-class talent can pursue exceptional results and endless career growth.