Posted 7 hours ago
Server
AccorHotel
Requirements
1-2 years luxury hospitality experience, Knowledge of 5-star service standards, Strong communication and rapport building, Ability to work in fast-paced environments
Skills
Hospitalitycustomer service
About the role
Responsibilities
- Deliver extraordinary service experiences to high industry standards with a personal touch
- Engage with guests to offer exceptional dining experiences
- Assist guests with menu choices in an informative and enthusiastic manner
- Take reservations with all required details
- Boost revenue through upselling and creative initiatives
- Share knowledge of offers, promotions, and hotel stories
Requirements
- 1-2 years of serving or hosting experience in luxury hospitality
- Understanding of 5-star hospitality restaurant standards
- Ability to build rapport and read guest needs
- Resourceful problem-solving skills
- Ability to remain calm and courteous under pressure
- Collaborative team player
Benefits
- Exclusive discounts for Fairmont, Raffles, and Accor Hotels
- 20% off food and beverage in on-site restaurants
- Colleague restaurant access
- Training and development opportunities
- Competitive salary and pension
- 28 days of holiday including public holidays
- Service awards based on length of service
About the Company
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations, combining world-renowned elegance with local heritage in the heart of the Cheshire countryside.
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AccorHotel · Knutsford
