Senior/Staff Product Manager, AI Agents

About the Company

At January, we're transforming the lives of consumers by bringing humanity to consumer finance. Our data-driven products help financial institutions streamline their collections, offering borrowers straightforward and compassionate solutions to regain financial stability and control over their lives.

Responsibilities

• Own the AI agent strategy, roadmap, and sequenced business outcomes
• Define agent quality through prompt engineering, conversation design, and evaluation frameworks
• Drive revenue impact by prioritizing workflows that maximize operational efficiency
• Create organizational playbooks and standards for AI product development
• Partner with Engineering, Legal, and GTM leadership to architect reliable AI systems

Requirements

• 8+ years of product management experience
• Demonstrable expertise building AI/LLM-powered products (conversational AI or agents)
• Hands-on experience with prompt engineering and LLM evaluation frameworks
• Experience with 0→1 product development and commercialization
• Strong technical fluency in system architecture, API design, and latency/cost trade-offs
• Proven track record of strategic build-vs-buy decisions for AI infrastructure

Preferred Qualifications

• Experience building conversational AI at scale in high-growth environments
• Familiarity with AI agent platforms and their trade-offs
• Experience coaching other PMs on AI best practices