Senior/Staff Forward Deployed Engineer

About the Company

Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises.

Responsibilities

• Lead customer engagements from start to end, including discovery calls, demos, and stakeholder alignment
• Design and ship production-ready AI agents using backend code, integrations, and cloud infrastructure
• Own the full agent development life cycle, including prototyping, CI/CD, and monitoring live usage
• Manage and mentor agent engineers to grow into project leaders
• Close the feedback loop with product and platform teams to prototype new features and capture unmet needs

Requirements

• 4+ years of hands-on engineering experience
• 4+ years of customer-facing experience (e.g., consulting)
• 4+ years of total managerial experience
• Proficiency with React, Python, tool calls, and APIs
• Computer science degree or industry-equivalent experience
• Ability to work long productive hours with high attention to detail

Preferred Qualifications

• Experience at successful startups or former founder experience
• Ability to context switch rapidly in an entrepreneurial environment

Benefits

• Competitive base + bonus + equity
• Catered lunch daily and dinner stipend
• $500/month wellness & commuter benefit
• 401(k) plan
• Medical, dental, and vision coverage