Senior UX Researcher

Responsibilities

• Execute user research and usability tests to understand customer needs and pain points
• Integrate user feedback and preferences into digital banking products and services
• Collaborate with product managers, developers, and other stakeholders to create intuitive interfaces
• Create wireframes and interactive prototypes to visualize and test product concepts
• Ensure all designs comply with accessibility standards to provide an inclusive experience
• Deliver insights that help shape business and product strategy
• Monitor industry trends and emerging technologies to drive design innovation

Requirements

• Strong proficiency in both qualitative and quantitative research methodologies
• Proven ability in insights playback and effective delivery to stakeholders
• Demonstrated ability to influence and shape business and product strategy
• Experience communicating complex information to diverse audiences

Preferred Qualifications

• Experience working within the financial services industry
• Experience working in a large, complex organization
• Experience working with data platforms
• Experience in shaping product propositions

About the Company

Barclays is a leading international financial services group. We are committed to creating user-centered digital banking products that deliver excellence. Our culture is built on our core values of Respect, Integrity, Service, Excellence, and Stewardship, fostering an environment where employees are empowered to challenge the status quo and drive meaningful change.