Senior Technology Learning Officer

Responsibilities

• Develop and maintain technology learning strategies and integrated roadmaps aligned with IT priorities and workforce planning.
• Design role-based learning pathways for key domains including cloud, data, AI, cybersecurity, and DevOps.
• Build scalable learning ecosystems by promoting hands-on, outcome-focused learning such as peer learning and technical labs.
• Serve as a strategic advisor to IT and business leaders regarding workforce capability and technology adoption.
• Establish and maintain learning design standards, governance frameworks, and quality criteria for technology training.
• Manage partnerships with technology vendors, learning providers, and academic institutions.
• Utilize data-driven insights to track success metrics such as skill progression and performance impact.
• Mentor junior team members and coach on agile behaviors and best practices.

Requirements

• Master's degree in Digital Transformation, Organizational Development, L&D, or a related field with 8+ years of experience, or a Bachelor's degree with 10+ years of experience.
• Proven experience leading technology learning, capability development, or workforce upskilling in a modern IT environment.
• Strong technical literacy in enterprise domains such as cloud computing, AI, data analytics, and cybersecurity.
• Proficiency in agile methodologies including SAFe, Scrum, Kanban, or Lean product development.
• Demonstrated ability to design role-based capability frameworks at scale within complex, matrixed organizations.
• Strong stakeholder management skills with the ability to influence senior leadership.
• Data-driven mindset with experience using analytics to link learning to business outcomes.
• Expertise in technology adoption frameworks and human-centered design principles.

Preferred Qualifications

• Certifications such as ATD Certified Professional in Talent Development (CPTD).
• Design Thinking or Human-Centered Design certifications (e.g., IDEO U, Stanford d.school).
• Change Management certifications (e.g., Prosci, ADKAR).
• Agile or Digital Transformation certifications (e.g., SAFe Agilist).

Benefits

• Comprehensive retirement plan.
• Medical, life, and disability insurance.
• Paid leave, including parental leave.
• Reasonable accommodations for individuals with disabilities.

About the Company

The World Bank Group is a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and over 130 offices worldwide, we invest in groundbreaking projects and use data, research, and technology to develop solutions to the most urgent global challenges.