Senior Technician - Digital Delivery

Responsibilities

• Design, implement, and maintain digital content delivery systems and workflows
• Optimize content delivery networks (CDNs) for efficient and reliable content distribution
• Troubleshoot and resolve complex technical issues related to digital delivery
• Collaborate with cross-functional teams to improve content delivery processes
• Monitor system performance and implement enhancements to meet evolving business needs
• Develop and maintain technical documentation for digital delivery systems
• Stay up-to-date with emerging technologies and industry trends in digital content delivery
• Provide technical guidance and mentorship to junior team members
• Participate in project planning and execution for new digital delivery initiatives

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in digital content delivery or related field
• Strong knowledge of content management systems (CMS) and streaming technologies
• Expertise in network protocols and content distribution networks (CDNs)
• Experience with cloud-based delivery platforms
• Proficiency in troubleshooting and solving complex technical issues
• Excellent project management and organizational skills
• Strong analytical and detail-oriented mindset
• Ability to create clear and concise technical documentation
• Excellent communication skills and teamwork
• Willingness to work flexible hours to support global content delivery operations

Preferred Qualifications

• Relevant certifications in digital delivery technologies (e.g., AWS Certified Solutions Architect, Akamai Certified Professional)

Benefits

• Medical, dental, and vision insurance
• Life and disability benefits
• Paid time off and leaves of absence
• Voluntary benefits and employee perks
• Flexible work options
• Well-being resources and employee assistance program
• Business travel insurance
• Service recognition awards
• Retirement savings plan
• Employee stock purchase plan

About the Company

AECOM is the world’s trusted infrastructure consulting firm. With over 50,000 professionals worldwide, AECOM partners with clients to solve complex challenges in infrastructure, environment, transportation, energy, and buildings. Our workplace champions growth, diversity, collaboration, and innovation, providing opportunities for personal and professional development. Join a global team dedicated to delivering a better world through innovative projects and world-class expertise.