Posted 2 days ago
Senior Technical Support Executive
Adeeba E Services Pvt Ltd
Requirements
6-12 months outbound tech support experience, Strong sales and convincing skills, Excellent communication skills, Immediate availability
Skills
Technical Supportcustomer serviceSales
About the role
Responsibilities
- Handle inbound calls regarding printer, router, and antivirus issues
- Diagnose technical issues and recommend appropriate solutions
- Sell technical support plans and relevant software to customers
- Manage and close calls effectively
Requirements
- 6 months to 1 year of experience in outbound technical support
- Strong convincing and sales skills
- Excellent communication skills
- Ability to join immediately
Benefits
- Fixed salary paid on the 1st of every month
- 24 leaves per year plus compensatory offs and birthday leaves
- Attractive incentive structure
- Defined shift timings with no extensions
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
