Senior Technical Program Manager

Responsibilities

• Drive end-to-end delivery of cross-vertical programs, including the Game Production approvals system implementation
• Coordinate collaborators across Product, Engineering, vendors, and business partners
• Inform build versus buy considerations regarding agentic AI capabilities
• Oversee change-management interfaces during operating model shifts
• Assess flow, capacity, and quality metrics to inform team prioritization

Requirements

• 7+ years of program or technical project management experience on complex technology initiatives
• Proven ability to act as a single accountable owner for ambiguous, multi-team programs
• Hands-on experience using AI tools (e.g., Claude, ChatGPT, Gemini) in professional workflows
• Experience managing vendor relationships and third-party implementation programs
• Proficiency with Agile delivery, sprint planning, and Jira
• Strong written communication skills for conveying technical complexity

Preferred Qualifications

• Experience in AI-first or agent-first operating models
• Background in creative production, digital asset management, or approval workflow systems
• Familiarity with Smartsheet or similar integration platforms
• Experience in game, media, publishing, or consumer products industries

About the Company

Wizards of the Coast harnesses the power of imagination and connection to create unforgettable experiences through iconic brands like Magic: The Gathering® and Dungeons & Dragons®.