Senior Technical Program Manager, Information Security

Responsibilities

• Lead program delivery for complex initiatives including third-party risk, compliance, audit readiness, and AI governance
• Set and refine program rhythm, including planning cycles, status reporting, and OKR alignment
• Apply AI-enabled tooling to reduce manual toil and improve program reporting signal
• Identify automation opportunities in program management such as status drafting and drift detection
• Run risk analysis, contingency planning, and trade-off conversations with senior stakeholders
• Maintain authoritative status materials for GSS leadership and quarterly Board contributions
• Act as a player-coach to other program managers, modeling delivery standards and developing playbooks

Requirements

• 6+ years of experience as a technical program manager in information security
• Proven track record of delivering complex, multi-team initiatives across engineering and security stakeholders
• Experience managing the Information Security Risk Management lifecycle
• Working knowledge of security frameworks such as NIST, ISO 27001, SOC 2, PCI DSS, and CIS Controls
• Project management or security framework certifications (e.g., PMP, PRINCE2, ITIL, COBIT, ISO 27001)
• Experience building and tracking security KPIs and metrics
• Practical experience using AI-enabled or automation-first program tooling
• Exceptional stakeholder management and communication skills

Preferred Qualifications

• 3+ years of hands-on experience in security roles like Security Delivery Manager or Information Security Officer
• Professional certifications such as CISSP, CISM, CRISC, CompTIA Cybersecurity Analyst, or CFE
• Exposure to AI governance, model risk, or responsible-AI program work
• Knowledge of privacy legislation such as HIPAA and GDPR
• Experience with security and risk tooling in cloud infrastructure and platform contexts

About the Company

Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable. We develop technology to nurture personalized experiences in ecommerce and beyond.