Senior Technical Business Systems Analyst

Responsibilities

• Lead the analysis and definition of API requirements for the Digital Services Platform (DISP) and Member portal digital experiences.
• Own API functional contracts, including payload fields, validation rules, transformations, and error conditions.
• Map end-to-end data lineage across core systems, orchestration APIs, and user experiences.
• Translate complex pension rules into deterministic system behavior for engineering and business stakeholders.
• Partner with API Integration Engineers to ensure technical designs reflect business intent and user needs.
• Identify data-quality issues, rule conflicts, and security/privacy implications during the discovery phase.
• Maintain traceability from business requirements through to API requirements, test scenarios, and release scope.
• Support QA and release planning by identifying analysis dependencies and operational readiness gaps.

Requirements

• 8+ years of experience in business analysis, business systems analysis, or technology delivery.
• 5+ years of focused experience with API-first, integration-heavy, or service-oriented platforms.
• Proficiency in Python and SQL.
• Strong experience with data modeling.
• Proven track record with large-scale digital platform modernization or enterprise re-platforming.
• Deep expertise in documenting integration layers, including API schemas and request/response payloads.
• Ability to translate complex business logic into clear, testable functional requirements and acceptance criteria.

Preferred Qualifications

• Experience in highly regulated industries such as financial services, pensions, insurance, or banking.
• Experience working with sensitive personal data and understanding security, audit, and compliance needs.

Benefits

• High-performance, people-focused culture with a commitment to equity, diversity, and inclusion.
• Membership in HOOPP’s world-class defined benefit pension plan.
• 100% company-paid extended health and dental benefits.
• Learning and development initiatives, including access to LinkedIn Learning and workshops.
• Wellness programs including yoga, meditation, and nutritional consultations.

About the Company

Founded in 1960, the Healthcare of Ontario Pension Plan (HOOPP) is one of Canada’s strongest and most stable defined benefit pension plans. Serving over 504,000 members, HOOPP manages a global, diversified multi-asset portfolio and remains fully funded, dedicated to providing financial security for Ontario’s healthcare workers.