Posted 4 days ago
Senior Tech Support Associate
Adeeba E Services Pvt LtdSenior Tech Support Associate
Requirements
Excellent communication skills, 6 months international outbound experience, Ability to work US night shift, 6-day work week
Skills
Technical Supportcustomer serviceSales
About the role
Responsibilities
- Handle inbound calls regarding printer, router, and antivirus issues
- Diagnose technical issues and recommend appropriate service plans
- Sell technical support plans and relevant software to customers
Requirements
- Excellent communication skills
- At least 6 months of experience in international outbound processes
- Ability to work US night shift timings
- Ability to work 6 days per week
About the Company
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software.
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Adeeba E Services Pvt Ltd · Kolkata
