Senior Systems Engineer

About the Company

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.

Responsibilities

• Lead advanced break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure
• Support engineering bring-up activities, including component validation and firmware interaction testing
• Diagnose system-level failures involving thermal behavior, power anomalies, network configuration, and BIOS/BMC issues
• Collaborate with server engineering teams to perform root cause analysis and propose corrective actions or design improvements
• Support deployment and rollout of next-generation hardware platforms through structured validation and qualification cycles
• Interface with facilities and infrastructure teams to understand environmental factors impacting system reliability
• Develop and maintain standard operating procedures (SOPs), troubleshooting guides, and validation documentation
• Provide guidance and mentorship to junior technicians and engineers
• Participate in on-call rotations or off-hours support during critical engineering milestones

Requirements

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related discipline
• Strong experience with server hardware architectures and board-level debugging
• Experience analyzing system logs, hardware telemetry, and power/thermal metrics
• Hands-on experience with HPC systems, AI compute platforms, or rack-scale infrastructure
• Strong collaboration and communication skills

Preferred Qualifications

• Experience supporting prototype or pre-production hardware bring-up
• Familiarity with data center facilities, including liquid cooling and power distribution systems
• Experience using Python, Bash, or automation tools for hardware validation
• Exposure to structured failure analysis and reliability engineering methodologies

Benefits

• Medical, dental, and vision coverage
• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
• Disability and life insurance
• 401(k) retirement plan
• Commuter benefits and wellness services