Senior Support Specialist

Responsibilities

• Provide senior secretarial support for Faculty Affairs and Academic Programs within the Office of the Dean.
• Maintain and update tracking systems and faculty personnel records regarding tenure, promotions, annual evaluations, and appointments.
• Monitor workflow progression and follow up with department chairs and committees to ensure documentation completeness.
• Coordinate committees and subcommittees, including organizing meetings, events, and preparing agendas and minutes.
• Process faculty and adjunct appointments, including job postings, hiring documentation, background checks, and onboarding.
• Compile and organize Course and Teaching Rating (CTR) summaries using Banner course history reports.
• Manage departmental files, directories, rosters, and deadline reminders.

Requirements

• High-school diploma and prior administrative or secretarial experience.
• Proficiency in Microsoft Office (particularly Excel), Adobe, and Google Suite.
• Ability to handle confidential information with discretion and professionalism.
• Strong written and verbal communication skills.
• Ability to prioritize tasks and work independently with high accuracy.
• Ability to learn enterprise systems such as Banner, PeopleAdmin, Modern Campus, and SharePoint.

Preferred Qualifications

• Experience in academic administration within a college or university setting.
• Experience supporting faculty personnel processes such as reappointment, tenure, and promotion.
• Experience with academic workflow systems like Banner, PeopleAdmin, Modern Campus, or Canvas.

Benefits

• Generous paid time off and paid holidays.
• Tuition remission for employees and eligible dependents.
• Retirement plan with University contributions.
• Access to campus amenities including a fitness center, swimming, and cultural events.

About the Company

Hofstra University is a nationally ranked private university located in Hempstead, N.Y. We are committed to preparing students for the challenges of tomorrow through a diverse and inclusive academic community that values the free and open exchange of ideas.