Senior Supervisor Payroll BPO

Responsibilities

• Oversee and manage end-to-end payroll processes for multiple clients, ensuring accuracy and compliance with local regulations.
• Lead, mentor, and develop a team of payroll specialists to deliver efficient and effective services.
• Identify opportunities for optimizing payroll processes and implementing solutions to enhance service delivery.
• Serve as the primary point of contact for clients, addressing payroll-related queries and building strong relationships.
• Ensure all payroll activities comply with relevant legislative and regulatory requirements.
• Analyze payroll data to provide insights and support decision-making aligned with client needs.

Requirements

• Demonstrated experience in payroll management, preferably within a BPO environment.
• Proven track record of leading and developing successful teams.
• Strong knowledge of payroll systems and software with a tech-savvy approach.
• Meticulous attention to detail to ensure high levels of accuracy and compliance.
• Excellent communication skills for building rapport with clients.
• Strong analytical and problem-solving skills to address complex issues.

Benefits

• Competitive salary package with performance-based incentives.
• Professional growth and career advancement opportunities in a supportive environment.
• Flexible working arrangements to support work-life balance.
• Comprehensive health and wellness programs.
• Access to continuous learning, development programs, and international projects.
• Modern office environment with regular employee engagement activities.