Senior Station Manager

Responsibilities

• Oversee all safety, quality, performance, and people development for Amazon Logistics Delivery Station operations
• Manage and lead a team of Operations, Area, and Shift Managers to meet and exceed business plans
• Drive vision for station teams through quality initiatives, process changes, and lean methodologies
• Problem-solve to close performance gaps and manage day-to-day relationships with multiple Delivery Service Providers (DSPs)
• Execute talent plans including acquisition, performance management, succession planning, and employee engagement
• Present operational metrics regularly to the senior leadership team
• Collaborate with cross-functional partners such as Finance, HR, IT, and Engineering to secure resources for site initiatives

Requirements

• Bachelor's degree or equivalent
• 7+ years of direct management experience, including salaried, hourly, and agency workforces
• Experience in a logistics, fulfillment, manufacturing, or distribution environment
• Proven track record of delivering performance and financial results in high-pressure environments
• Experience with performance metrics, process improvement, and lean techniques
• Strong analytical capability with a track record of using data to solve operational problems
• Excellent written and verbal communication skills in English
• Flexibility to work various hours, including overnights, weekends, and holidays

Preferred Qualifications

• Degree in Engineering, Operations, or a related field
• MBA preferred
• Experience working in a startup environment
• Ability to handle changing priorities and exercise good judgment in stressful situations

Benefits

• Competitive base salary and Amazon package including sign-on payments and restricted stock units (RSUs)
• Comprehensive health insurance (medical, dental, vision, and prescription)
• 401(k) matching
• Paid time off and parental leave
• Access to mental health support and various wellness programs

About the Company

Amazon is a global leader in e-commerce and logistics, dedicated to being Earth's most customer-centric company. Our inclusive culture empowers Amazonians to deliver the best results for our customers through innovation and operational excellence.