Senior Specialist - Middle Office Client Services

Responsibilities

• Deliver analytical and operational support to key stakeholders through automation and data-driven insights
• Identify and implement automation opportunities using Power Platform, Alteryx, and other advanced tools
• Lead global department automation and transformation initiatives and manage project pipelines
• Apply Python or SQL to extract insights and support complex front-office requirements
• Collaborate with global technology and operations teams to resolve production issues and enhance workflows
• Mentor citizen developers and lead testing, implementation, and training activities

Requirements

• Bachelor's degree in Technology or a related field
• 8-12 years of experience in middle-office or similar operational roles
• Expertise in automation tools including Power Platform, Alteryx, Power Query Dataflows, DAX, and RDL/SSRS
• Proficiency in Python or SQL
• Strong experience in data modeling, ETL, and reporting
• Strong problem-solving, analytical, and stakeholder communication skills

Preferred Qualifications

• Strong understanding of financial markets and financial instruments

Benefits

• Professional development through in-house classes and extensive web-based training
• Educational assistance programs for continuing education
• Comprehensive medical, life, and personal accident insurance for employees and dependents
• Employee Stock Investment Plan (ESIP) and personal loan assistance
• Onsite amenities including a fitness center, recreation center, cafeteria, and library
• Support services including transport facility and child day care for women employees

About the Company

Franklin Templeton is a global asset management firm that spans asset management, wealth management, and fintech. We are dedicated to helping clients achieve their investment goals through innovation and expertise. Our culture is built on inclusivity, diversity, and a commitment to employee well-being and professional growth.