Senior Solutions Engineer

Responsibilities

• Collaborate with stakeholders to turn business needs into scalable technical solutions and architecture
• Lead project delivery across platforms, with a strong focus on Salesforce, using Agile methodologies
• Build customized workflows, dashboards, and automations to support diverse business units
• Integrate AI-powered tools to enhance knowledge management, search, and automation
• Ensure platform stability and user satisfaction by troubleshooting and resolving system issues
• Document and deliver training and enablement resources for system users
• Support change management, including communications and adoption strategies
• Stay on top of emerging technology trends, especially in AI and automation

Requirements

• 6+ years of experience in solutions engineering, product management, or technical consulting
• 4+ years hands-on experience administering and building in Salesforce environments
• Exposure to large language models (LLMs) such as ChatGPT or Claude
• Familiarity with Python, SQL, or Apex
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

Preferred Qualifications

• Experience with business intelligence tools like Tableau or Power BI

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Life and disability insurance, mental health and family planning benefits, and back-up childcare
• 401(k) matching program
• Commuter benefits
• Wellness and hybrid work stipends
• Support for certifications, tuition reimbursement, and learning resources

About the Company

ICONIQ is a global investment firm with over $100B assets under management, focused on building resilient investment portfolios and partnering with inspired entrepreneurs.