Senior Software Engineer

Responsibilities

• Develop and maintain microservices and APIs within a micro-service architecture
• Implement scalable, stable, and user-friendly products to support current and future growth
• Design and implement integrations between Talkdesk and external systems using APIs and middleware
• Act as a technical guide by documenting architecture and providing hands-on code leadership
• Collaborate with Product teams and other engineering clusters to ensure solution requirements are met
• Work in a modern agile environment utilizing GIT, continuous deployment, and extensive testing

Requirements

• BS/MS Degree in Computer Science, Applied Math, or Engineering
• 5+ years of experience in Software Development, specifically with cloud-based applications
• Proficiency with Kotlin, Java, and Spring Boot
• Strong experience in web application design and development
• Deep understanding of Service Oriented Architecture (SOA) and Event-driven Architectures
• Experience with microservices, APIs, and message brokers like Kafka or RabbitMQ
• Experience with storage technologies such as PostgreSQL, MySQL, MongoDB, Redis, or Elasticsearch
• Experience with CI/CD pipelines and automated testing
• Good written and spoken English

About the Company

Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS), Talkdesk builds AI-first solutions that put empathy, trust, and transparency at the center of every interaction.