Senior Software Engineer

Responsibilities

• Lead incident response and resolution for critical production issues to minimize downtime
• Design and implement monitoring solutions to detect and prevent production issues
• Conduct root cause analysis on system failures and implement permanent fixes
• Optimize system performance through code improvements and architectural refinements
• Develop automation and tooling to improve operational efficiency and reduce manual toil
• Mentor junior engineers and establish best practices for production operations
• Collaborate with development teams to ensure code quality and reliability before deployment

Requirements

• BS in Computer Science, Information Technology, or a related field
• 7+ years of software engineering experience
• 2+ years of experience in production support or Site Reliability Engineering (SRE) roles
• Proficiency in multiple programming languages such as Java, Python, Go, or C++
• Deep understanding of distributed systems and microservices architecture
• Experience with containerization technologies including Docker and Kubernetes
• Strong administration skills in both Linux and Windows Server environments
• Solid knowledge of database systems, caching technologies, and message queues

Preferred Qualifications

• Experience with major cloud platforms such as AWS, GCP, or Azure
• Knowledge of observability tools like Control-M, Airflow, or SSIS
• Experience with Infrastructure as Code (Terraform, CloudFormation)
• Familiarity with security best practices and vulnerability management
• Proficiency in shell scripting (Bash, PowerShell) and SQL optimization

About the Company

Global Payments (NYSE: GPN) empowers simple, fast, and secure payments for everyone. We have built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world, from ambitious startups to global enterprises. Headquartered in Atlanta, Georgia, we are a Fortune 500® company with a global team of 27,000 experts.