Senior Site Reliability Engineer

Responsibilities

• Build and extend platforms to improve system reliability
• Standardize reliability tools across multiple platforms and organizations
• Triage, coordinate, and lead stabilization of sev 0–1 incidents
• Serve as primary oncall, maintaining structured escalation paths
• Drive platform-wide reliability improvements and shared operational tooling
• Use AI-driven systems to improve signal detection and accelerate root cause analysis
• Design and implement safe deployment patterns like progressive delivery and automated rollback

Requirements

• 5+ years of software development experience
• Experience running production oncall for high-availability systems
• Strong incident management skills including structured triage and blameless postmortems
• Proficiency with CI/CD pipelines and progressive rollout strategies
• Expertise in monitoring and observability (uptime, error rates, latency, resource exhaustion)
• Familiarity with AI-driven tooling for observability or automation
• Ability to drive root cause analysis in complex distributed systems

Preferred Qualifications

• Experience with backend or platform-focused projects
• Ability to create evidence-based maturity assessments using data
• Comfort with vendor and dependency management

Benefits

• Healthcare coverage (Medical, Vision, and Dental)
• Retirement Plans with company match
• Employee Stock Purchase Program
• Wellness programs and monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off and flexible time off
• Learning and Development resources