Senior Services Sales Manager

Responsibilities

• Drive services revenue growth by increasing bookings and attach rates to product opportunities in priority accounts
• Partner with Regional Sales Managers on account planning, stakeholder mapping, and pipeline building
• Lead discovery sessions with engineering and executive stakeholders to translate technical needs into value-based services engagements
• Develop compelling business cases, presentations, and SOWs outlining scope, milestones, and cost justification
• Manage the end-to-end services sales cycle including qualification, proposal development, negotiation, and closing
• Collaborate with Professional Services leaders to shape and price solutions and delivery timelines
• Maintain forecast accuracy and pipeline discipline within Salesforce
• Act as a mentor for services selling to enable account teams on positioning and discovery

Requirements

• Significant experience in consultative B2B selling of professional services, technical solutions, or complex software
• Demonstrated success closing high-value, complex engagements and negotiating MSAs/SOWs
• Ability to manage the full sales cycle from discovery through to close
• Working knowledge of embedded software development lifecycles
• Proficiency with Salesforce and Microsoft 365
• Willingness to travel across North America (typically 25–50%)
• Strong communication skills for interacting with both technical and executive stakeholders

Preferred Qualifications

• Experience selling into regulated or safety-critical industries such as automotive, medical, or defense
• Familiarity with safety and security standards like ISO 26262 or IEC 61508
• Background in embedded platforms or prior experience in engineering/architect roles
• Experience with value-based pricing and services business case development

Benefits

• Medical, dental, and vision insurance
• Life and disability insurance
• Retirement plans
• Employee share purchase program
• Paid time off
• BlackBerry Sales Incentive Pay (SIP) bonus program

About the Company

BlackBerry provides enterprises and governments the intelligent software and services to power the world around us. Our QNX technology is a trusted foundation for software-defined businesses, deployed in hundreds of millions of vehicles and critical embedded systems across the automotive, medical, industrial, and aerospace industries.