Senior Secretary

Responsibilities

• Support clinical operations by assisting with administrative tasks such as scanning, faxing, and uploading documents/imaging results into EPIC
• Triage patient communications including MyChart messages, phone calls, and emails
• Manage new patient referrals and clinical appointment scheduling, including registration and records requests
• Facilitate clinic workflow by preparing documents, verifying insurance via EPIC, and completing patient checkout
• Coordinate with vendors for medical equipment ordering and delivery
• Obtain necessary pre-certifications and pre-authorizations for clinical services
• Arrange patient transportation through service providers or external organizations
• Coordinate with other departments to arrange clinical testing such as MRIs, EMGs, and genetic testing
• Attend department, division, and center meetings as required

Requirements

• Two years of college, completion of secretarial school, or equivalent business experience
• Two to three years of related administrative experience
• Ability to type 60-65 wpm
• Expertise in Microsoft Office
• Expertise in EPIC

Preferred Qualifications

• Bachelor’s degree
• One year of related experience working with motor neuron diseases
• Excellent communication skills and the ability to work under pressure

About the Company

The Eleanor and Lou Gehrig ALS Center is part of the Department of Neurology at Columbia University Medical Center, providing specialized care and support for patients and research staff.