Senior Secretary

Responsibilities

• Triage, refer, and respond to telephone calls for the Department of Obstetrics & Gynecology, Division of MFM.
• Schedule patient appointments for MFM and ultrasound services using EPIC.
• Enter patient data into various EMR systems and process insurance verifications, including pre-certifications and co-pays.
• Prepare patient charts for clinical visits, verify demographics, and collect patient payments at check-in.
• Act as a primary liaison between internal/external referring providers and the patient population.
• Maintain accurate clinical contact lists and ensure timely dissemination of patient information.
• Manage incoming and outgoing mail, type correspondence, and distribute reports or test results.
• Greet and assist patients in a professional manner following patient satisfaction guidelines.

Requirements

• Two years of college, completion of secretarial school, or equivalent business experience.
• 2-3 years of related administrative or secretarial experience.
• Excellent oral and written communication skills.
• Strong computer literacy and customer service orientation.
• Ability to work collaboratively within a team and handle rotating assignments.

Preferred Qualifications

• Minimum of one year of experience in an OB/GYN clinical setting.

About the Company

Columbia University is a leading research institution dedicated to excellence in teaching, research, and service. The Department of Obstetrics and Gynecology is committed to building a multicultural faculty and staff and serves a diverse community through specialized clinical care and medical education.