Senior Salesforce Architect

Responsibilities

• Work with product owners to design comprehensive solutions that meet stakeholder needs
• Define and document Salesforce architecture including integrations and customizations
• Serve as the technical authority for complex implementations and integrations
• Lead solution design for integrations with internal systems including APIs, middleware, and data platforms
• Review and approve technical designs, data models, and implementation approaches
• Provide technical guidance and mentorship to the administration and development teams
• Ensure configurations and customizations comply with security standards
• Drive platform optimization, performance tuning, and technical debt reduction
• Evaluate new Salesforce features and releases for business value
• Promote reuse, automation, and low-code/no-code best practices

Requirements

• Bachelor's degree in a business or technology related major
• Relevant Salesforce certification
• 10+ years working with Salesforce Service Cloud in an Admin capacity
• 4+ years of experience as a Salesforce Architect
• Well-rounded functional knowledge of Case Management, Knowledge base, and customer service portals
• Experience working within a formal Salesforce Application Lifecycle Management environment (Dev/QA/UAT/Prod)

Preferred Qualifications

• Experience working within the Agile Scrum methodology
• Experience working with Commerce Cloud
• Experience working with Gearset or other Salesforce DevOps tools
• Experience in a SaaS technology company or high-growth environment
• Experience with M&A

About the Company

PAR Technology Corporation is a leader in restaurant technology, providing comprehensive software and hardware solutions that enable seamless experiences for over 100,000 restaurants in more than 110 countries.