Senior Retail Sales Associate

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M. service model
• Proactively contribute to an enjoyable team environment by sharing ideas and suggestions
• Assist in various departments including consumer service, product knowledge, visual presentation, and stock room management
• Support daily retail operations such as POS management, stock replenishment, pricing, markdowns, and loyalty program promotion
• Collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Asset Protection policies, including inventory control and shortage prevention

Requirements

• Must be 16 years of age or older
• Possess at least an O Level qualification or above
• Minimum of 3 years of working experience, preferably in a retail environment
• Fluent in English; proficiency in other languages is an advantage
• Ability to work rotational shifts, including nights, Saturdays, Sundays, and Public Holidays
• Basic proficiency in Microsoft Word, Excel, and Email
• Ability to operate a retail Point of Sale (POS) system
• Desire to succeed in a high-growth, fast-paced retail environment

About the Company

Crocs, Inc. is a global leader in casual footwear, known for its comfort, functionality, and iconic style. We encourage our team members to break molds and create something better, offering a diverse and inclusive work environment where every career offers a chance to make a real impact.