Senior Retail Management Executive

Responsibilities

• Drive sales initiatives to achieve targets and maximize store revenue
• Plan weekly and monthly offline sales campaigns in alignment with Marketing and Procurement
• Oversee financial and sales performance of stores
• Maintain optimal store presentation through visual merchandising
• Lead hiring, training, and scheduling for full-time and part-time staff
• Manage customer service touchpoints including cashiering and event support
• Manage relationships with sellers, including negotiating offers and resolving disputes

Requirements

• Minimum of 5 years in sales operations or retail management
• Proven track record of driving sales growth and optimizing store performance
• Experience in a multi-store or multi-location retail environment preferred
• Strong analytical skills to interpret sales data and trends
• Excellent stakeholder management and cross-functional collaboration abilities
• Strong communication and negotiation skills
• Willingness to travel between store locations as needed
• Flexibility to work during store openings, events, and peak periods

About the Company

Refash has transformed what it means to buy and sell secondhand fashion, aiming to ignite a new generation of consumers to "think like-new" for a more sustainable future. Part of the Carousell Group, Refash has processed over 5 million pieces of clothing and operates multiple physical stores.