Senior Researcher, Research & Insights

Responsibilities

• Contribute to holistic research strategy for 2K’s portfolio of core franchises
• Build strong cross-functional partnerships and own methodological rigor
• Identify, design, and complete qualitative and quantitative consumer insights and user research studies
• Use innovative research methods to uncover deep insights into player needs, behaviors, and motivations
• Hire and manage 3rd party research vendors to ensure high quality of work
• Integrate insights from multiple studies into a cohesive narrative with clear recommendations
• Present research findings and recommendations to senior teams in a compelling manner
• Collaborate closely with User Research (UXR), Data Science, Business Strategy, and Community teams

Requirements

• 4-6 years of experience in user research, market research, or consumer insights
• Proven track record of using research to drive decision-making
• Experience personally conducting qualitative and/or quantitative primary research
• Strong analytical and statistical skills
• Excellent verbal and written communication skills
• Ability to work with diverse personalities and across different geographies
• Ability to operate with minimal direction and handle ambiguity
• Ability to travel domestically and internationally

Preferred Qualifications

• Graduate degree (MA, PhD) in Human-Computer Interaction, Psychology, Sociology, Anthropology, or Cognitive Science
• Expertise in accessibility, inclusion, and representation in games
• Experience in a global, enterprise-scale organization
• Strong emotional intelligence and ability to work with diverse teams
• Knowledge of quantitative/statistical software such as SPSS, SAS, R, Python, or Tableau

About the Company

Founded in 2005, 2K is an international video game company that publishes world-class titles across various genres, including sports, shooters, action, and strategy. Our portfolio includes acclaimed franchises such as NBA 2K, BioShock, Borderlands, and Sid Meier’s Civilization.