Senior Quality Engineering Lead

Responsibilities

• Lead quality engineering strategy for product domains to improve defect escape rates and reduce production incidents
• Establish and operationalize quality standards, including test strategy, coverage expectations, and release criteria
• Drive shift-left quality by embedding validation early in the SDLC through automated testing and security scans
• Design, build, and scale test automation frameworks across UI, API, integration, and performance testing
• Define and enforce CI/CD quality gates, including regression strategies and release readiness thresholds
• Partner with SRE and Operations to leverage monitoring-driven insights and lead root cause analysis (RCA)

Requirements

• 10+ years of experience in Quality Engineering, Software Engineering, or Test Automation
• 3+ years leading quality strategy across multiple teams or a large product area
• Hands-on automation experience across UI, API, system integration, and performance testing
• Experience implementing modern CI/CD pipelines with defined quality gates

Preferred Qualifications

• 3+ years of experience in financial services or regulated technology environments
• Experience applying AI-assisted development or AI-assisted code review in an engineering workflow
• 2+ years of experience owning quality metrics dashboards, such as defect leakage and change failure rates

About the Company

Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers millions of times a day. We move money and information reliably and securely to power the global economy.