Senior QA Supervisor

Responsibilities

• Lead end-to-end quality assurance governance across the plant to ensure compliance with Ingredion policies, certification standards, and legal obligations.
• Sustain robust food safety programs including GFSI/FSSC 22000, HACCP, GHPs, and environmental monitoring to maintain continuous audit readiness.
• Serve as the site lead for customer, regulatory, and certification audits, managing preparation, execution, and the closure of nonconformances.
• Oversee customer complaint management, performing root cause analysis and implementing corrective and preventive actions.
• Manage quality systems administration, including quality alerts, gap analysis, and monthly quality roadmap reporting.
• Lead, coach, and develop QA/QC team members through training and performance management to foster a strong food safety culture.
• Partner with cross-functional teams including Production, Maintenance, and Logistics to provide quality input for site decisions and continuous improvement.

Requirements

• Bachelor’s or master’s degree in food science, food engineering, or a related discipline.
• Minimum 7 years of experience in Quality Assurance within food and beverage or ingredient manufacturing environments.
• Strong knowledge of food safety and quality management systems, including FSSC 22000, ISO 9001, HACCP, GHPs, Halal, and Kosher.
• Proven experience in audit leadership, including managing external certification and customer audits.
• Demonstrated ability to lead teams and interpret quality data such as process capability studies (Cpk/Ppk).
• Strong analytical, problem-solving, and English communication skills.

Preferred Qualifications

• Certification as an FSSC 22000 Lead Auditor, PCQI, or FDQI.
• Experience in pharma, chemical, FMCG, or ingredient manufacturing.
• Lean Six Sigma Green Belt, DMAIC, SPC, or FMEA expertise.
• Certified Halal Supervisor experience.

Benefits

• Competitive salary and performance-based pay.
• Comprehensive health, long-term savings, and wellness support.
• Career growth opportunities with potential advancement toward Quality Manager.
• Employee recognition and referral programs.
• Exclusive housing loan rates through the Government Housing Bank (Thailand).

About the Company

Ingredion is a leading global, plant-based ingredients solutions company. We make sweeteners, starches, nutrition ingredients, and biomaterials used in everyday products ranging from foods and beverages to paper and pharmaceuticals. We are committed to harnessing the potential of natural ingredients to transform lives and shape a better world.