Senior Program Manager, Non-Food, Quality Standards

Responsibilities

• Lead the development, implementation, and ongoing management of quality standards for non-food categories, including body care, household cleaning, and dietary supplements.
• Partner with third-party certification programs, trade associations, advocacy groups, and regulatory agencies to ensure ingredient transparency and product safety.
• Conduct research into new ingredients, production methods, and technologies to evaluate sourcing, safety, and regulatory implications.
• Advise leadership and merchandising teams on emerging industry issues and translate complex scientific research into actionable recommendations.
• Oversee third-party relationships and compliance activities to drive continuous improvement in quality standards.
• Develop and deliver training and communications to help internal teams and external partners apply quality standards effectively.
• Analyze product formulations and label claims to ensure strict compliance with established requirements.

Requirements

• 5+ years of program or project management experience.
• 5+ years of experience investigating the feasibility of applying scientific principles and concepts to business problems and products.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience using data and metrics to determine and drive improvements.
• Bachelor's degree.

Preferred Qualifications

• Master's degree in a science-related field or equivalent.
• 2+ years of experience driving process improvements.
• Intermediate knowledge of Excel (e.g., pivot tables, charts, nested logical formulas, and data cleansing).
• Knowledge of general AI tools.

Benefits

• Competitive base salary and Amazon package including sign-on payments and restricted stock units (RSUs).
• Comprehensive health insurance including medical, dental, vision, and prescription coverage.
• 401(k) matching and paid time off.
• Parental leave and various wellness supports including Mental Health Support and EAP.

About the Company

Whole Foods Market's Quality Standards team sets the bar for what belongs on our shelves. We define the ingredient and sourcing standards that drive trust for millions of shoppers. Our culture values intellectual curiosity, rigorous research, respectful debate, and a bias for action.