Senior Program Manager

About the Company

Counterpart is a management and professional liability insurance platform for the 21st century workplace. We offer products and services to help companies align the risks and incentives of creating great organizations using advanced rating systems and proactive risk mitigation.

Responsibilities

• Identify and evaluate new program opportunities through due diligence across underwriting, legal, and operations
• Support program structure recommendations including coverage architecture and rating frameworks
• Negotiate, execute, and maintain Program Management Agreements
• Conduct regular performance audits and portfolio analyses against established KPIs
• Manage program relationship continuity from inception through production
• Facilitate communication between agency partners and service teams to resolve policy and billing matters
• Attend national trade conferences and industry events as a senior representative
• Leverage AI-powered tools to improve program analysis and operational efficiency

Requirements

• 7+ years of relevant experience
• Experience in management and/or professional liability insurance
• Demonstrated experience in program, captive, or alternative risk structures
• Track record of managing complex program portfolios
• Experience in program due diligence and structure design
• Ability and willingness to travel 25-50% of the time
• College degree required

Preferred Qualifications

• Experience operating in high-velocity, lean startup environments
• Strong cross-functional experience with actuarial, legal, and IT teams
• Enthusiasm for AI-forward workflows and technology integration