Senior Product & Customer Insights Manager

Responsibilities

• Discover, track, and evaluate global industry trends and competitive forces
• Perform in-depth analysis of financial and business performance data to understand customer implications
• Translate complex business problem statements into analysis requirements and custom strategic studies
• Own end-to-end analysis including scoping, design, data collection, and presentation of results to senior leadership
• Partner with business leaders to drive growth, process efficiency, and cost improvements through actionable findings
• Develop scalable processes, reports, or tools to automate and improve financial insights

Requirements

• Bachelor's degree or equivalent
• Experience owning and driving roadmap strategy and definition
• Experience with end-to-end product delivery and feature tradeoffs
• Experience as a product manager, product owner, or program manager
• Experience owning technology products and managing product cycles of 6+ months
• Experience in product marketing, business development, or technology

Preferred Qualifications

• Experience in influencing senior leadership through data-driven insights
• Experience working across functional teams and managing senior stakeholders

About the Company

Customer Experience and Business Trends (CXBT) is an organization dedicated to deeply understanding and improving customer experience globally. We are a team of builders that develop products, services, and data-driven solutions to influence offerings for almost every business at Amazon.