Senior Platform Support Engineer

Responsibilities

• Serve as the first point of contact for production issues, support requests, and alerts.
• Investigate and resolve incidents or outages in real time, escalating when necessary.
• Collaborate with Infrastructure and Networking teams to monitor connectivity and hardware across the investment platform.
• Work directly with Portfolio Managers on project work and ad-hoc support requests.
• Manage regional Change Control and lead Incident Management processes.
• Partner with software-development teams to ensure smooth deployment of new code to production.
• Automate recurring processes and workflows, and build internal tooling to improve efficiency and system resilience.

Requirements

• At minimum, five years of experience in financial services supporting trading and post-trade systems.
• Experience supporting applications in a Linux environment.
• Strong scripting skills in Python, Bash, Shell, or Perl.
• Experience with the FIX protocol.
• Experience developing tools and/or automating processes.
• Understanding of monitoring and performance management.
• Degree in Computer Science, Engineering, or a related field.

Preferred Qualifications

• Experience performing FIX certification/onboarding.
• Experience with NFS and GPFS file systems.
• Knowledge of storage devices.
• Experience with application monitoring systems such as ITRS Geneos.
• Experience with Control-M job scheduling.
• Knowledge of q and kdb+.
• Experience with AWS and Docker.

About the Company

Schonfeld Strategic Advisors is a multi-manager platform that invests its capital with Internal and Partner portfolio managers across quantitative, fundamental equity, tactical trading, and discretionary macro & fixed income strategies. We have developed and invested heavily in proprietary technology, infrastructure, and risk analytics to capitalize on market opportunities globally.