Senior Pharmacovigilance Officer, Team Lead/Case Processing Manager

Responsibilities

• Lead the team responsible for ICSR management for selected projects
• Line manage ICSR staff and ensure adequate task distribution
• Oversee workflow processes and ensure effective cooperation with clients
• Create and maintain project-specific KPIs to increase team efficiency
• Propose process changes and manage ICSR deviations
• Review trackers and timesheet data for accuracy
• Perform ICSR processing and 2nd QC of cases
• Act as the assigned team Subject Matter Expert (SME)
• Support the RA & PV Network Department as needed, including acting as Local Contact Person for Pharmacovigilance (LCPPV)

Requirements

• Life science degree, pharmacy, nursing, or related healthcare qualification
• Strong pharmacovigilance experience
• Minimum 1 year of experience in a line manager role
• Mandatory Medical Device experience
• Excellent written and verbal communication skills
• Strong organization, multitasking, and delegation skills
• Proficiency in MS Office
• Fluency in English

About the Company

PrimeVigilance (part of Ergomed Group) is a specialized mid-size pharmacovigilance service provider established in 2008. We provide first-class support to pharmaceutical and biotechnology partners across all therapy areas, including medical devices.