Senior People Operations Specialist

Responsibilities

• Manage the end-to-end employee lifecycle, including onboarding, contract issuance, status changes, and offboarding procedures.
• Prepare and verify accurate payroll inputs such as attendance, leaves, and adjustments to ensure error-free monthly processing.
• Administer employee benefits programs, specifically managing group medical insurance renewals, enrollments, and claims troubleshooting.
• Maintain and audit employee data within the HRIS to ensure data integrity and provide accurate reporting.
• Ensure full compliance with local labor laws, managing social insurance registrations, filings, and interactions with the labor office.
• Develop and update HR policies, handbooks, and operational workflows to reflect current legal requirements and industry best practices.
• Serve as the primary point of contact for employee inquiries regarding payroll, benefits, and general HR matters.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3-4+ years of experience in People Operations, HR Generalist, or HR Operations roles.
• Hands-on experience managing mandatory social insurance programs and labor office procedures.
• Extensive experience administering group medical insurance policies.
• High proficiency in HRIS platforms, payroll systems, and advanced Microsoft Excel or Google Sheets.
• Comprehensive knowledge of local labor laws and employment regulations across multiple jurisdictions.
• Strong attention to detail and the ability to handle confidential information with discretion.

Benefits

• Highly competitive compensation packages, including bonuses and potential for shares.
• Inclusive and diverse culture that encourages innovation and flexibility.
• Regular training and an annual learning stipend to support personal development.
• Opportunity to work with a talented, international team in a hyper-growth SaaS environment.

About the Company

Foodics is a leading restaurant management ecosystem and payment tech provider. Founded in 2014 and headquartered in Riyadh, Foodics operates across five countries and serves customers in over 35 countries worldwide. As one of the most rapidly evolving SaaS companies in the MENA region, our innovative products have successfully processed over 6 billion orders.