Senior Partner Solution Engineer

About the Company

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.

Responsibilities

• Enable partners to position, demo, and implement Parloa’s platform
• Lead technical discovery and translate business needs into scalable AI agent solutions
• Support POCs, demos, and technical validations to drive deal progression
• Act as a hands-on advisor in designing solution architectures using APIs and sandboxes
• Partner with Sales and Partnerships to support partner-led and co-sell motions
• Capture and translate partner and customer feedback into actionable product insights
• Build and maintain strong relationships with strategic and emerging partners

Requirements

• 8+ years of experience in Solutions Engineering, Solutions Consulting, or pre-sales
• Experience in SaaS, AI, CCaaS, or enterprise software
• Strong technical foundation in discovery, solution design, and technical validation
• Ability to balance technical depth with high-level solution storytelling
• Experience working in enterprise sales environments
• Strong communication skills for technical and business audiences

Preferred Qualifications

• Experience working with technology or services partners in an enablement capacity
• Familiarity with Conversational AI, contact center technology, VOIP, or chatbots
• Knowledge of Salesforce (SFDC) or other CRM tools
• Background in digital transformation or CX optimization