Senior Operations Manager

Responsibilities

• Oversee the overall results of a multi-shift manufacturing operation, focusing on safety, quality, cost, and continuous improvement
• Champion Lean manufacturing principles and the Herman Miller Performance System (HMPS) to eliminate waste and create value
• Manage plant capital and expense budgets while driving EVA and managing to business conditions
• Lead and develop the workforce through effective staffing, performance management, and mentoring of operations managers
• Provide leadership for new product development to ensure manufacturability and successful implementation of systems and processes
• Ensure product quality by managing quality programs, establishing goals (PPMs, FTQ), and identifying root causes for issues
• Drive reliability and on-time delivery through proactive capacity planning and daily problem-solving
• Maintain a safe working environment by overseeing the plant safety program and ensuring compliance with all legislation

Requirements

• Bachelor's degree in Business, Operations Management, Engineering, or a related field
• 8-10 years of successful management experience in manufacturing-related processes
• 4 years of senior-level leadership experience managing salaried employees
• Strong knowledge of Lean manufacturing principles and continuous improvement methodologies
• Proven financial management skills and ability to manage plant budgets
• Demonstrated ability to lead change management and coach diverse teams
• Excellent interpersonal and communication skills, with the ability to influence executive leadership

About the Company

MillerKnoll is a collective of design brands dedicated to redefining modern for the 21st century. Through brands like Knoll, we create workplace and residential furnishings that inspire and endure, driven by a purpose of design for the good of humankind.