Senior Officer – Community Management

Responsibilities

• Assist the Senior Manager in managing communities and assets in compliance with RERA and Dubai Land Department regulations
• Liaise with Homeowners and Owners Committees to resolve issues and implement community initiatives
• Ensure high levels of resident satisfaction through exceptional hospitality and service excellence
• Coordinate with service providers to maintain the cleanliness, safety, and maintenance of common areas
• Monitor community budgets, implement cost-saving initiatives, and support service fee collection
• Oversee community management activities related to RERA and Mollak systems to ensure regulatory compliance
• Manage relationships with vendors and monitor performance against contracts and SLAs
• Draft and issue community communications, including circulars, newsletters, and official notices

Requirements

• Graduate degree in engineering, facilities, property management, or a related discipline
• Minimum 4 years of relevant experience in community or property management within the UAE
• Strong understanding of RERA regulations, joint ownership laws, and Dubai Land Department guidelines
• Proficiency in MS Office and property management systems (CAFM, CRM, or Mollak)
• Excellent English communication skills, both written and oral
• Experience in budget monitoring, financial coordination, and cost control
• Strong organizational and problem-solving skills with a customer-centric mindset

Preferred Qualifications

• Professional Community Management certification (RERA-approved or industry-recognized)
• Background in hospitality or customer-facing service roles
• Arabic language skills
• Experience working in large-scale residential or mixed-use community environments

About the Company

waslllc is a leading real estate developer and property management company in Dubai, dedicated to creating vibrant, inclusive, and high-quality communities through excellence in hospitality and regulatory compliance.