Senior Ocean Operations Associate at Flexport - ScoutJobs - The AI-curated global job board
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Flexport
Posted 17 hours ago

Senior Ocean Operations Associate

FlexportSenior Ocean Operations Associate

Requirements

BA/BS degree, 3+ years experience in logistics, freight forwarding, or supply chain, Ocean freight knowledge preferred, Strong problem-solving capabilities, Excellent communication skills

Skills

LogisticsSupply Chain

About the role

Responsibilities

  • Manage end-to-end export handling of ocean freight shipments (FCL and LCL) within a regional network.
  • Ensure high standards of quality by meeting internal KPIs and SLAs to ensure shipments move on-time.
  • Act as the primary focal point for assigned shippers and clients, managing first-level internal and external escalations.
  • Provide recommendations to expand the regional footprint and contribute to business growth.
  • Collaborate with Account Management to design feedback loops and recommend supply chain solutions for new opportunities.
  • Partner with gateway and regional management to monitor, improve, and optimize operational performance and infrastructure.
  • Serve as a subject matter expert to support key initiatives and experiment with new ways to drive growth and efficiency.

Requirements

  • BA/BS degree.
  • Minimum 3+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting.
  • Strong problem-solving capabilities and a process-oriented, structured thinking approach.
  • Excellent communication, interpersonal, and organizational skills.
  • A client-service mindset with a focus on satisfaction and quality delivery.

Preferred Qualifications

  • Direct knowledge of ocean freight operations.
  • Experience working in a fast-paced, scaling environment.
  • Ability to navigate ambiguous challenges and establish new operational models.

About the Company

Flexport is on a mission to make global commerce so easy there will be more of it. We are shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

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Senior Ocean Operations Associate

Flexport · Shanghai

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